Shipping policy
Shipping Policy
At Creative Cat, every product is made especially for you after your order is placed. This means each item is printed and prepared on demand to reduce waste and ensure quality.
Order Processing
- All products are made to order.
- Orders are typically processed within 2–5 business days before they are shipped.
- During holidays or periods of high demand, processing times may be slightly longer.
Shipping Times
Estimated delivery times are:
- United States: 5–10 business days
- Canada: 7–15 business days
- United Kingdom: 5–10 business days
- Europe: 7–15 business days
- Australia & New Zealand: 10–20 business days
- Other International Destinations: 10–20 business days
Please note that these are estimated delivery times and may vary depending on your location, customs processing, weather conditions, and carrier delays.
Shipping Charges
Shipping charges are calculated at checkout based on the destination and the products ordered.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information (where available).
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
Incorrect Shipping Address
Please ensure your shipping address is correct before completing your order.
Creative Cat is not responsible for orders shipped to an incorrect address provided by the customer. If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply for reshipment.
Delayed or Lost Shipments
While we work with trusted printing and shipping partners, occasional delays may occur due to weather, customs, carrier issues, or other circumstances beyond our control.
If your order has not arrived within the estimated delivery window, please contact us at:
Email: padmajamadhavarapu9@gmail.com
We will be happy to assist you in tracking your order.